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How We Protect Your Privacy

When you open an account at gas777, your personal information stays under lock.

Account verification encryptedPayment data never sharedYou control your information
Explore the Lobby Read FAQ
gas777 How We Protect Your Privacy
QUESTIONS ANSWERED

Reach Our Privacy Team

Live Chat Ask about your data, request a copy of your information, or report a privacy concern. Our team responds during lobby hours, Monday to Sunday, 08:00 to 23:00 Jakarta time.
Email Support Send privacy requests to our dedicated inbox. Include your account username and the specific information you want to access or correct. We reply within 48 hours.
Account Settings Manage your communication preferences, review login history, and update your contact details directly from the Settings page after you log in to your lobby.
HOW WE OPERATE

Data Security and Your Rights

Encryption in Transit

Every deposit you make via DANA, OVO, GoPay or QRIS is encrypted end-to-end. Your payment method details are never stored on our lobby servers; they stay with the processor until the transaction clears.

Access Your Records

You can request a complete copy of the personal data we hold about you at any time. Use the Live Chat or email our Privacy Team with your account username, and we'll compile your file within five business days.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and chip denomination preferences. No tracking cookies follow you to other websites; analytics cookies track lobby traffic only.

Data Retention

Account data stays live for as long as your account is active. If you close your account, we retain withdrawal records for seven years to meet payment processor rules and local financial reporting requirements.

Deletion and Correction

You can ask us to update your email, phone or address at any time through Settings. For deletion requests, contact Support; we will flag your data as suppressed within ten business days, subject to retention rules.

Processor Partners

DANA, OVO, GoPay and QRIS handle your payment data under their own privacy policies. We share only your account holder name and the transaction amount—no game history or betting patterns flow to them.

Privacy Questions You Ask

No. We never sell your name, email, phone or payment details to marketers, data brokers or third parties. We share data only with payment processors like DANA, OVO, GoPay and QRIS when you deposit or withdraw, and only the minimum they need to complete the transaction.

Yes. Request a data download from Live Chat or email Support with your account username. We compile all personal records—account history, deposits, withdrawals, game logs and communications—into a file and send it within five working days, at no cost.

Account records stay active while your account is open. Once closed, we keep withdrawal and deposit records for seven years to comply with payment processor rules and anti-fraud regulations. Your personal details are suppressed from our active systems within 30 days.

Yes. We use functional cookies to keep you logged in, remember your language and game preferences, and track lobby performance. We do not use tracking cookies that follow you off-site. You can disable non-essential cookies in your browser settings without losing access to the lobby.

No. Our password reset flow sends a temporary link to your registered email address. You set a new password directly; we never see or store old passwords. Your account data remains encrypted throughout the process and is not exposed during the recovery step.

Our servers are located outside Indonesia. This privacy policy is governed by the laws of the jurisdiction where gas777 operates. Where local law permits, we comply with local data protection rules; depends on local law for specific regional rights. Contact Support if you have jurisdiction-specific questions.

Yes. Log into your account and go to Settings > Communication Preferences. You can unsubscribe from promotional emails, deposit reminders and game alerts individually. You cannot disable critical notifications—like withdrawal confirmations or security alerts—as they protect your account.

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